How PartyVendor Trust works — the full guide

Overview

You can book and pay a vendor two ways: directly from their PartyVendor profile, or as part of an event you're organising through NaijaMart Events. Either way, the same trust engine holds your money until the vendor's work is confirmed done.

Finding a vendor

Browse by category and location, check reviews and verification badges, then message the vendor directly — WhatsApp, phone, however you prefer — to discuss what you need.

Booking directly

Once you're ready to proceed with a vendor you found on their own profile page (not through an event), start a trust engagement right there — the same 5-step process every trust engagement uses:

1. 1

   Parties

   Confirm who's involved and the total amount.

2. 2

   Terms

   Agree who covers the trust fee.

3. 3

   Arbitrator

   NaijaMart's default arbitrator, or one you both choose.

4. 4

   Milestones

   Break the total into stages — a deposit to secure the date, balance closer to the event, for example.

5. 5

   Review & confirm

   Both sides sign off before anything is funded.

Booking through an event

If you attach a vendor to an event you're organising in NaijaMart Events, the same protection applies automatically — you don't book them twice or set up a second payment flow. The event becomes the context for that vendor's trust engagement.

Milestones and payment stages

Most vendor bookings aren't one payment — a deposit to secure the date, then the balance closer to or on the day, is typical. Each stage is funded, confirmed, and released separately.

Delivery — the two-step handshake

Delivery is proven by both sides, deliberately:

1. 1

   Step 1 — the vendor submits proof

   A photo of the completed work, delivery, or setup. This does not release any money by itself.

2. 2

   Step 2 — the vendor enters the host's code

   Only the paying party can see their delivery code. The host gives it to the vendor once the work is done; the vendor enters it, which confirms delivery and starts the release window.

Disputes & arbitration

Either party can raise a dispute on a milestone before it's released. The milestone freezes, an arbitrator reviews the evidence, and the decision — release, refund, or split — is final.

Signing in to send an invoice

When a host first asks you for a quote, you don't need an account at all — you get a private link, you send your price, and that's that. Sign-in only becomes necessary at the point real money starts moving:

1. 1

   Quote stage — no account needed

   Open the link the host sent you, send your price, update it if they come back to you. Nothing to set up.

2. 2

   Invoice stage — sign in with your phone

   Once your quote is accepted and it's time to invoice, you sign in with your phone number. No password — just your number.

3. 3

   Your vendor profile is created automatically

   Signing in creates your NaijaMart PartyVendor profile if you don't already have one, so hosts can find you, and your work starts building up in one place.

Appreciations & your profile

After an event, the host writes a short appreciation of your work on their event page, and guests who actually checked in at the event can add their own. These appear on your NaijaMart vendor profile automatically — you don't have to collect or chase anything.

1. 1

   You can reply to each one

   Like a review reply anywhere else — one reply per appreciation, from your Vendor Appreciation page. Once you reply, that appreciation is locked and can't be quietly reworded afterwards.

2. 2

   Add your own photos

   The host can add up to three photos of your work, and you can add more of your own to any event you worked on.

3. 3

   Show off work from anywhere

   Work you've done outside NaijaMart can go on your profile too, under Other Events — your own title, date, description and photos.

Frequently asked questions